Customer FAQ's

I'm a Customer

Q. How do I find out the balance due on my lease?

A. Email Gail Lande (glande@aureus.ca), with your company name, contact information and lease number (if you have it)

Q. How do I get a copy of my lease?

A. Email Krista Simpson (ksimpson@aureus.ca) with a request, include your company name, contact information and lease number (if you have it)

Q. What do I do if the equipment I leased isn’t performing properly?

A. Contact your original equipment supplier. Remember, leasing is a form of financing, we have no direct involvement in choosing your equipment

Q. How do I request an approval for a new lease?

A. Email Shane Knight (sknight@aureus.ca)

Q. How do I get a balance on my lease?

A. Email Sat Gill (sgill@aureus.ca)

Q. How do I get a copy of my lease?

A. Email Sat Gill (sgill@aureus.ca)

 

I want to become a broker, what do I do?

The process involves you completing a Broker Application (click here to access the brokers area) and forwarding to Shane Knight (sknight@aureus.ca).